Service call
$129 flat, diagnosis and the first 30 minutesPlumbing · Heating · Cambridge, ON
Water where itshouldn’t be?
A plumbing and heating crew from Cambridge. We pick up, give you a time window and a price before any work starts, and leave the place clean. The red key walks you through what to do before we arrive.
Office Mon to Fri 7:30 to 5:30, Sat 8 to 2 · the emergency line answers 24 hours
Red key · burst pipe: what to do before we arrive
Ready
runbook · burst pipe
idle: press the red key
$before we arrive: burst pipe · 6 steps
Nothing on this page is live. The steps are real advice; the console is a demo.
Price before work
100% written on site; saying no costs the call, nothing moreEmergency line
24h a technician on call, not an answering serviceAfter hours
+$95 on the service call, and we say so before we drivePrices before HST · parts at cost plus a posted margin · every price confirmed on site
Winter readiness
Six keys before the first frost
Six things to check before the first frost. Press a key when it is done; this page does not remember, your house does.
0 / 6Find the main water valveBy the meter; everyone at home should know where
Change the furnace filterEvery three months in winter
Drain the outside tapsShut the inside valve, open the tap, leave it open
Test the sump pumpPour a bucket in; it should run and stop
Check the water heater’s ageOn the label; past twelve years, plan the swap
Test the carbon monoxide alarmOne on every floor with a bedroom
What we fix
Every job is a key
Prices
Every price is a key
Press one to read what it covers. These are the prices we charge; “from” means the most common job of that kind, and anything different is priced on site, in writing, before we start.
Plumbing in blue · heating in orange · the call-out in red
One key for the whole page
Before HST · the full price list
Where we go
- Cambridge
- Kitchener
- Waterloo
- Ayr
- North Dumfries
- Puslinch
Outside the circle? Call anyway. If we can’t get there in time, we’ll say so and tell you who can.
- Licensed gas technicians
- Licensed plumbers
- Price before work
- Photos with the invoice
- Reviews on Google, unedited
How a call goes
Three moves, in order
You call
A person answers, day or night.
Tell us what’s leaking or what’s cold and we give you a time window. Photos help: the leak, the label on the water heater, the furnace sticker.
Price first
We write the price down before a wrench turns.
You say yes or no. Saying no costs the service call, nothing more. If the job changes, the price is agreed again first.
Fixed, clean
Boot covers on, drop sheets down, old parts taken away.
Invoice by email with before-and-after photos, pay by card or e-transfer. Reviews are on Google, where we can’t edit them.