Contact
Call first.Book second.
For anything leaking, cold or backing up, call. A form waits in an inbox; the phone gets a person. For the rest, book a visit below and we call you back with a time window.
Emergency and office line
24 hours for emergencies. Office questions Mon to Fri 7:30 to 5:30, Sat 8 to 2.
Email and the shop
Photos help: send the leak, the label on the water heater, or the furnace model sticker.
12 Sample Street, Unit 4Cambridge, ON N1R 0A0
Not urgent
Book a visit
We call back to set a time window. Dripping taps, slow drains, tune-ups and installs belong here; anything leaking right now belongs on the phone.
Hours
When we pick up
| Mon to Fri | 7:30 am to 5:30 pm |
|---|---|
| Saturday | 8 am to 2 pm |
| Sunday | Closed |
| Emergency line | 24 hours, every day |
After hours
The emergency line rings a technician on call, not an answering service. After-hours visits add $95 to the service call, and we tell you that before we drive out.
12 Sample Street, Unit 4, Cambridge. The shop is not a showroom; drop-offs by arrangement.